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System Errors - What to Do

When the system encounter some transaction or data that it is not programmed to handle, it will display a System Error screen:

Sending the error message to InConsult will alert us to the error right away and if necessary, we will get to fix the error quickly.

Entering the situation as detailed as possible will help us diagnose the problem resulting in more speedy fixes.  If you enter your email address, we will inform you the outcome of our investigation.

If the error is intermittent (likely to be a connection type error), it is best to close the Internet Explorer browser and restart from fresh.