GuardianERM.Net Help Table of Contents
Incident Management Module
SecurityAs incident data may contain sensitive or
personal information, GuardianERM.Net has the following security
measures in place:
- A user with Incident Management authority and read (or write)
access to an organisation unit to which an incident is attached, the
user will have unrestricted access to the incident.
- A user with Incident Management authority can also reopen a closed
incident if the incident was closed within the last 7 days.
- A user with Incident Management authority can access the Incident
Code Maintenance page to add, modify or delete items on dropdown
lists.
- A user with Incident Management authority can access the Incident
Code Maintenance page and restrict certain data fields to be
modifiable by users with Incident Management authority only.
This restriction will override all otherwise unrestricted access.
- A user without Incident Management authority but has write
access to an organisation unit has unrestricted access to
all incidents attached to that organisation unit.
- A user has unrestricted access to incidents the user originally
created.
Note: "Unrestricted Access" by users other than
those with Incident Management authority is still restricted by data field
restriction if implemented. To implement data field restriction,
the system administrator has to set the system parameter
"IncidentRestrictEdit" to True and a user with Incident Management
authority specifies the fields to be restricted on the Incident Code
Maintenance page under Restricted Fields.